Shipping Policy

At LuxoraMall, we are committed to delivering your orders quickly, safely, and reliably across Pakistan.

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📦 Order Processing Time
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

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🚚 Delivery Time
We deliver all over Pakistan. Estimated delivery time is:

• Major Cities: 2–4 business days
• Other Areas: 3–6 business days

Delivery times may vary due to weather, courier delays, or high order volume.

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📍 Order Tracking
Once your order is shipped, you will receive a confirmation message with tracking details so you can monitor your delivery.

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❗ Delivery Issues
If your order is delayed or you face any issue, feel free to contact our support team. We’re here to help!

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📦 Incorrect Address
Please ensure your shipping details are correct. LuxoraMall is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

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🚫 Order Cancellation
Orders can only be cancelled before they are shipped. Once dispatched, cancellation is not possible.